Caller Script

You: Hello, is this {Seller’s full name}?

If “Yes” Answer: You: Great! My name is {Your name}, how are you doing today?

If “No”, Answer: My apologies. Do you happen to know them? I've been eagerly trying to connect with them regarding property at {Property Address}.

Seller: responds

You: (Respond thoughtfully to what they say, then transition into this) By the way, I represent a dynamic real estate investment firm, headquartered here in central Kentucky. A close associate of mine passed along your number, and I felt obligated to reach out. Are you familiar with {Property Address}?

If “Yes”, ask these questions:

Okay, have you ever considered parting ways with it? We specialize in purchasing properties across central Kentucky and are always on the lookout for exceptional opportunities.

THIS IS WHERE YOU CAN TRY TO WARM TRANSFER THE CALL. If seller declines, continues with qualification process.

Other Information that we need (write all of this down via the Property submission form):

1. Qualify the # of beds and # of baths.

2. Qualify the square footage.

3. Ask what the scope of repairs will look like, or when the last time the home was updated.

4. Specifically ask for the age/condition of the roof and HVAC Systems.

5. What kind of timeline they would be looking to sell in.

6. “Okay. well in light of everything you just told me, how much are you wanting to sell it for?”

Setting up Appointments:

“Fantastic, thank you for your time. I'll promptly forward this information to my partner, and you can expect to hear from us soon. Is there a specific time that's most convenient for yoy regarding a follow-up call? (Note this in our records)

If “No” to OWNING PROPERTY, ask these questions:

Questions to ask:

Not a problem sir/ma'am. Are you perhaps acquainted with the property owner? We're actively scouting for new properties across the entire Kentucky region; Or can you think of anyone else who might be interested in selling?

If “No” to WANTING TO SELL, ask these questions:

Questions to ask:

Okay, well you have my number if anything changes. Feel free to save it in your phone and reach back out if you ever decide differently. Also, do you know anyone else that would be interested in selling a property? We are looking to buy all over central Kentucky.

Frequently Asked Question Responses

Are you a wholesaler? Answer: We do assign many of our properties to investors as well as purchase internally. it is our policy to make sure we can close on every house we put under contract, so you have nothing to worry about in terms of reliability and/or financing.

How did you get my number/Information? Answer: We found your contact information because your property meets the criteria we are looking for.

How Fast can you close? Answer: As soon or as slow as you’d like. Since we can pay with cash, we generally aren’t time restricted.

Where are you from? Answer: We are based in lexington ky.

Let me know if any other frequently asked questions come up! I would be happy to answer them for you.